Question 1

Do you use Wix or third-party software?

Accepted Answer

While we have experience building websites on platforms like Wix, Squarespace, and WordPress, we primarily hand-code every website from scratch using modern technologies like React, Next.js, and Tailwind CSS. This approach gives you complete ownership of your code, faster load times, better SEO, and no expensive monthly platform subscriptions. You are not locked into a proprietary system – you own your website completely. That said, if you prefer a platform-based solution, we can certainly accommodate that – we are not closing that door.

Question 2

How long does it take to build a website?

Accepted Answer

A basic 5-page website typically takes 2-3 weeks from start to launch. More complex sites with custom features, e-commerce, or integrations can take 4-8 weeks. The timeline depends on how quickly you can provide content, feedback, and approvals. We will give you a detailed project timeline during our initial consultation.

Question 3

Can I update the website myself after it is built?

Accepted Answer

Yes! We can build you a content management system (CMS) or integrate with headless CMS solutions like Sanity or Contentful, making it easy for you to update text, images, and blog posts without coding knowledge. For more complex changes, we offer ongoing maintenance packages or can train you on the basics.

Question 4

What is included in your website packages?

Accepted Answer

Our Basic Website package ($1,499) includes up to 5 pages, responsive design, basic SEO setup, contact form, and custom domain. Our Professional Website package ($4,999) includes unlimited pages, business tool integrations, payment systems, AI chatbot, booking systems, blog functionality, e-commerce capabilities, and analytics setup. All packages include mobile optimization and professional design.

Question 5

Do you provide hosting and ongoing support?

Accepted Answer

Absolutely. We can set you up with modern hosting solutions like Vercel or Netlify (often free for small sites), or manage hosting for you. We also offer maintenance packages starting at $99/month that include updates, security monitoring, backups, and priority support. You can also choose to host and manage it yourself – it is your website, your choice.

Question 6

Will my website work on mobile devices?

Accepted Answer

Yes – every website we build is fully responsive and mobile-first. With over 60% of web traffic coming from mobile devices in New Zealand, we design for smartphones and tablets from day one. Your site will look stunning and function flawlessly on every screen size, from the smallest phone to the largest desktop monitor.

Question 7

What if I need changes after the website is launched?

Accepted Answer

We offer a 30-day post-launch support period for minor tweaks and bug fixes. After that, you can choose our maintenance packages or request changes on an hourly basis. We are always here to help your website evolve as your business grows.

Question 8

Can you integrate my website with other tools?

Accepted Answer

Yes! We regularly integrate websites with payment processors (Stripe, PayPal), booking systems (Calendly, Acuity), CRMs (HubSpot, Salesforce), email marketing (Mailchimp, ConvertKit), accounting software (Xero), and more. If you have specific tools you need to connect, let us know and we will make it happen.

Question 9

Do you help with SEO and Google rankings?

Accepted Answer

Yes. Every website we build includes basic SEO setup: proper meta tags, structured data (schema markup), fast loading speeds, mobile optimization, and clean semantic HTML. For clients who want to rank competitively, we offer advanced SEO services including keyword research, content strategy, local SEO optimization for Taranaki businesses, and ongoing SEO maintenance.

Question 10

Do you work with businesses outside Taranaki?

Accepted Answer

Absolutely! While we are based in Taranaki (New Plymouth), we serve clients across all of New Zealand. From Whangārei to Dunedin, Auckland to Queenstown – distance is no barrier to great service. We work remotely and can communicate via video calls, phone, and email.

Question 11

How do I get a free website quote in Taranaki or New Zealand?

Accepted Answer

Getting a free website quote is simple! Contact us through our website, and we will provide you with a detailed, no-obligation quote within 24 hours. We also offer free software app quotes, free branding quotes, and free email signature quotes for businesses across Taranaki and New Zealand. Whether you need a basic website, custom software application, or complete digital marketing package, all our quotes are completely free. Just tell us what you need, and we will give you transparent pricing with no hidden costs.

Question 12

How much does a website cost in Taranaki and New Zealand?

Accepted Answer

Website costs in New Zealand depend on your specific requirements. Our Basic Website package starts at $1,499 and includes a professional 5-page website with mobile-responsive design, SEO optimization, and a contact form. Our Professional Website package is $4,999 and includes unlimited pages, e-commerce, payment systems, and advanced integrations. We also offer free email signature design quotes (from $49), free software app quotes, and free branding package quotes. Get a free website quote today to see exactly what your project will cost — no obligation, completely transparent pricing.

Question 13

Do you offer free consultations for website design in Taranaki?

Accepted Answer

Yes! We provide completely free, no-obligation consultations for all services including website design, software development, branding, and digital marketing. Book a free consultation to discuss your project, get expert advice, and receive a free quote for your website, software app, email signatures, or any other digital service. Available for businesses in New Plymouth, Taranaki, and throughout New Zealand. You can meet us in person in Taranaki or schedule a free video consultation.

Question 14

Can I get a quote for multiple services like website, branding, and email signatures?

Accepted Answer

Absolutely! We offer bundled quotes that can save you money when combining services. For example, you can get a free quote for a new website plus professional email signatures, or a complete package including website design, branding, and digital marketing. Many Taranaki businesses choose our combined packages for a cohesive digital presence. Contact us for a free comprehensive quote covering all your needs — website development, software apps, email signature design, logo design, and more.

Question 15

Can we meet in person or is everything done online?

Accepted Answer

Both options are available! If you are located in Taranaki or New Plymouth, we are more than happy to meet in person over a coffee to discuss your web design project. For clients outside the region or those who prefer virtual meetings, we work seamlessly as a remote web development team over video calls, phone, and email. We have found that distance does not impact the quality of our custom website development – many of our best projects for New Zealand businesses have been completed entirely remotely with excellent results.

Question 16

What are the ongoing costs of owning a website?

Accepted Answer

Once we have been paid for custom website design, development, and deployment, the ongoing costs of website ownership are minimal. The main recurring expense is your domain name registration (e.g., yourcompany.co.nz or yourcompany.com), which typically costs $20-50 NZD per year for standard domains. However, premium or highly sought-after domain names can cost significantly more. We usually register domains through Namecheap for our New Zealand clients, and you can browse their pricing to get an idea of costs. Website hosting can often be free (on modern platforms like Vercel or Netlify) or very affordable. If you opt for our professional website maintenance and support packages, that would be an additional monthly cost starting at $99/month.

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